An assistant can enter the area for free with a paying assisted person. The service is meant for people who have an assistant card (“saattajakortti”) granted by their home municipality.

The assistant does not need a separate ticket and will not receive a wristband, but he/she must enter the festival area at the same time as the assisted person every day. Other people besides the assistant may not use the accessible entrance with the assisted person.

The free entry of the assistant only applies to regular Ruisrock tickets. If the assisted person has a VIP or Ruisrock+ ticket, the assistant must have his/her own ticket that entitles to the same services. This is because these ticket types include services subject to a charge. The VIP services are not fully accessible, because the water bus is not fully accessible and the terrain in the VIP area may be difficult in places.